Legal Document

Bitjil Terms & Conditions — Terms of Use, Bonus & Payment Policy

Please read these Terms & Conditions carefully before using Bitjil's services. They clearly set out your rights, responsibilities, and our commitments to you.

Last Updated: January 1, 2026 Language: Bengali (Bangladesh)
Licensed Operator 18+ Only Bangladesh

Key Highlights of the Terms & Conditions at a Glance

Get the plain-language summary before the legal fine print

Account Rules

Each person may register only one account. Registration must be completed with accurate information, and the user must be 18 years of age or older.

Bonus Terms

Each bonus has its own wagering requirements. Read the terms before claiming — they must be met before any withdrawal.

Payment Policy

Minimum deposit is ৳300. Withdrawals are typically processed within 15 minutes to 24 hours and must be made through the same method used for the deposit.

Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled. If a match is cancelled, your stake will be refunded.

Prohibited Activities

Multiple accounts, bonus abuse, manipulation, or any fraudulent activity is strictly prohibited and may result in account closure.

Responsible Gaming

Deposit limits, self-exclusion, and cool-down periods are available. Don't hesitate to seek help if you need it.

Important Notice:

By creating an account or using Bitjil's services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any of the Terms, please refrain from using the service.

1. General Terms & Definitions

These Terms and Conditions ("Terms") apply to the Bitjil platform and all associated services. "Bitjil," "we," and "our" refer to the operating company behind Bitjil and its affiliated entities. "User," "you," and "your" refer to any registered or unregistered visitor who uses Bitjil's services.

Bitjil operates under a licence from an international gaming authority. These Terms & Conditions are subject to change, and the latest version will always be available on this page. Registered members will be notified by email of any significant changes.

Key Definitions

  • Platform: The Bitjil website, mobile app, and all related services.
  • Account: The user's personal registered profile.
  • Bet/Wager: Placing money at risk on a particular outcome.
  • Wallet: The account's financial balance.
  • Wagering Requirements: The number of times the bonus amount must be wagered before a withdrawal can be made.

2. Account Registration & Management

To create an account on Bitjil, you must complete the registration form with accurate and complete information. Providing false or incomplete details may result in account suspension or termination.

One account per person

Only one account is permitted per person, per household, or per IP address. If multiple accounts are detected, all accounts will be immediately suspended and balances may be forfeited.

Account Security

Keep your password and login credentials strictly confidential. Do not allow anyone else to use your account. You are solely responsible for all activity on your account.

Note: Keep two-factor authentication enabled to keep your account more secure.

3. Age Verification & KYC

Bitjil strictly does not serve anyone under the age of 18. By registering, you confirm that you are 18 years of age or older. Bitjil may request age verification documents at any time.

KYC Verification Process

Identity verification is mandatory before submitting a withdrawal request or for transactions above a certain amount. Failure to provide the required documents may delay the withdrawal process.

Required DocumentsDescriptionTime Limit
National ID Card or PassportClear photos of both sidesAt any time
Proof of AddressUtility Bill or Bank StatementWithin 3 months
Selfie VerificationA photo holding the document—

4. Deposit & Withdrawal Policy

Bitjil supports multiple payment methods. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

  • Minimum deposit amount is ৳300.
  • Deposits are generally credited to your wallet instantly.
  • Only use a payment account registered in your own name — third-party payments are not accepted.
  • Suspicious transactions may be held for investigation.

Withdrawal Rules

  • The minimum withdrawal amount is ৳500.
  • Withdrawals must be made using the same method used for the deposit.
  • Withdrawals may be put on hold if KYC verification has not been completed.
  • Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
Warning: Never make deposits or withdrawals under someone else's name. If money laundering is suspected, the account may be frozen and the relevant authorities notified.

5. Bonuses & Promotional Offers

Bitjil offers a variety of bonuses and promotions. Each bonus has its own terms, which you should read before claiming.

Wagering Requirements

Bonus funds must be wagered a set number of times before withdrawal — this is known as the wagering requirement. For example, a 30× wagering requirement on a ৳1,000 bonus means you must place a total of ৳30,000 in bets.

Important Bonus Terms

  • Each member may participate in a bonus promotion only once.
  • Once a bonus expires, the balance will be automatically removed from your account.
  • A maximum bet limit may apply when wagering with bonus funds.
  • Bitjil reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is suspected, the bonus may be voided and the account may be subject to investigation.

6. Betting Rules

Placing bets on Bitjil is subject to certain rules that apply equally to all members.

Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. Please carefully review the odds, event details, and stake amount before placing your bet.

In the event of a match cancellation or postponement

  • If a match is completely cancelled, the stake will be refunded.
  • Results will be valid for incidents occurring after 50% or more of the scheduled time has been completed.
  • Bets remain valid if the venue is changed.

Odds Changes

The odds at the time your bet is confirmed are final. If the odds change afterwards, your bet will remain at the original odds.

Maximum Win Limit

A maximum payout limit applies to certain events and games. Where winnings exceed this limit, only the maximum amount will be paid out.

7. Prohibited Activities

Bitjil is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:

  • Creating multiple accounts (whether for bonuses or any other purpose).
  • Registering using a false identity or someone else's information.
  • Knowingly placing bets on a fixed or manipulated match.
  • Placing automated bets using software or bots.
  • Attempting to systematically profit by exploiting the bonus system.
  • Attempting to disrupt services or carrying out cyberattacks.
  • Money laundering or use of funds from illegal sources.
Result: If any of the above prohibited activities are detected, the account will be immediately suspended, the balance may be forfeited, and legal action may be taken if necessary.

8. Account Suspension & Closure

Bitjil reserves the right to suspend or permanently close an account in the following circumstances:

  • If evidence of a Terms & Conditions violation is found.
  • If KYC documents are not submitted, or if submitted documents are found to be fraudulent.
  • Extended inactivity for a long period (12 months).
  • If the user submits a request to close their own account.

Account Closure by User

To close your account, contact customer support. Make sure to withdraw your balance before closure. For self-exclusion, the account cannot be reactivated before the specified period ends.

9. Limitation of Liability

Bitjil is committed to maintaining the quality of its services. However, our liability has limits in certain situations:

  • No compensation will be provided for temporary service interruptions caused by technical errors or server outages.
  • Bitjil is not responsible for delays caused by third-party payment gateways.
  • Bitjil is not liable for any losses resulting from internet disconnection.
  • Any losses resulting from placing bets with incorrect information are the user's own responsibility.

10. Privacy & Data Protection

Bitjil follows a separate privacy policy governing the collection and use of your personal data. Your information is never sold to third parties, though it may be shared for legal reasons or at the request of regulatory authorities.

For more details, visit our Privacy Policy Read.

11. Terms Modification Policy

Bitjil reserves the right to modify these Terms at any time. For significant changes:

  • You will be notified at your registered email address at least 7 days before any changes take effect.
  • A notice will be posted on the website.
  • Continued use of the service after changes have been made constitutes acceptance of the updated Terms.

12. Contact & Complaints

For any questions or complaints regarding the Terms & Conditions, please reach out to our customer support:

  • Email: [email protected]
  • Live Chat: Available on the platform around the clock
  • Response Time: Usually within 24 hours

Once a complaint is submitted, a ticket number will be issued. The resolution process will begin, and we will aim to resolve the matter within 3 business days where possible.

Responsible Gaming: If you're experiencing issues Responsible Gaming You'll find help on the page.

General FAQ

Frequently asked questions after reading the Terms & Conditions

After logging into Bitjil's sportsbook, you will see a live score icon next to each ongoing match. Clicking it displays real-time score updates, a timeline, and key statistics. Select matches also offer live streaming — indicated by a video icon next to the match.

To access the live streaming feature:

  • You must be logged in to your account.
  • A minimum wallet balance of ৳100 is required.
  • Or there must be an active bet placed on that match.

The same features are available on the mobile app — and streaming is often smoother there.

After registration, some details can be updated by you directly, while others require assistance from customer support.

What you can change yourself (via Settings):

  • Profile picture and display name.
  • Password (only if you remember your current password).
  • Notification preferences.

What can be changed via Support:

  • Registered legal name — can be updated upon presentation of a valid ID.
  • Phone number — must be verified before the new number can be saved.
  • Email address — both the old and new email addresses must be verified.

Email us at [email protected] or reach out via live chat — issues are typically resolved within 24 hours.

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Done reading the Terms? Get started now

Register on Bitjil and enjoy betting on cricket and football in a transparent, secure environment.

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