FAQ

Bitjil FAQ — Frequently Asked Questions & Detailed Answers

From bonuses to app downloads, deposit limits to referrals — everything you want to know about Bitjil is right here.

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No separate bonus code is needed. The Welcome Bonus is activated automatically when you open a new Bitjil account — you just need to make your first deposit for it to appear in your wallet.

Step-by-step process:

  • 1
    Complete your registration on Bitjil and verify your email or phone number.
  • 2
    Log in to your account, go to your wallet, and make your first deposit of at least ৳300.
  • 3
    A 100% Welcome Bonus is credited instantly upon deposit — up to a maximum of ৳10,000.
  • 4
    To withdraw bonus funds, you must meet the wagering requirement — typically 5× the bonus amount in bets.
The bonus claim window is 30 days from registration. If no deposit is made within this period, the bonus offer will expire.

Refer a friend to Bitjil and you both get rewarded. Find your personal referral code under Profile → Referral.

TermsYou will receiveYour friend gets
When a friend registers৳50 BonusExtra 5% Deposit Bonus
When a friend makes their first deposit৳200 Bonus—
When your friend's monthly bets exceed ৳10,0000.5% commission on bets—

The bonus is usually credited to your wallet within 24 hours of your friend's first deposit. There's no referral cap — the more friends you bring, the more you earn.

Yes, Bitjil has a dedicated mobile app available for both Android and iOS. As it may not be listed on the Google Play Store or Apple App Store, downloading directly from Bitjil's official site is the safest option.

Steps to install on Android:

  • 1
    On your phone, go to Settings → Security and enable "Unknown Sources" or "Install unknown apps".
  • 2
    Download the APK file from the mobile app page on the Bitjil site.
  • 3
    Tap the downloaded file and click the "Install" button.
  • 4
    Once installation is complete, open the app and log in as normal.

On iOS:

IOS users can visit the site via Safari and select "Add to Home Screen" for a fully functional, app-like experience.

Only download the APK from the official Bitjil site. Third-party sources pose a security risk.

To view all active and upcoming Bitjil promotions, log in and head to the "Progressive Rewards" page. You'll find every active offer listed there along with its validity period and terms.

Weekly Reload
New offers every Monday — typically 20–30% reload bonuses.
Tournament Bonus
Special offers are available during major events like IPL and the World Cup.
Push Notifications
Keep app notifications on so you never miss a new offer.

The promotions page is typically updated every Monday, though new offers may appear on any day during special events.

Yes, absolutely. Bitjil's website is fully mobile-responsive — you'll get the complete experience on any smartphone browser, including Chrome, Firefox, and Samsung Browser.

What you get on the browser version:

Live Betting
Deposits & Withdrawals
Bonus Claim
Live Casino

However, the native app offers push notifications, biometric login, and faster loading — so regular bettors are better off downloading the app.

The minimum deposit at Bitjil varies slightly by payment method. The limits for each method are listed below:

Payment MethodsMinimum DepositMaximum (one-time)Processing Time
bKash৳300৳50,000Instant
Nagad৳300৳50,000Instant
Rocket৳500৳30,000Instant
Bank Transfer৳1,000৳2,00,0001–3 hours
A minimum deposit of ৳300 is required to receive the first-time Welcome Bonus. Deposits below this amount will not qualify for the bonus.

No, not at all. Bitjil's policy allows each person to hold only one account. This isn't just a rule — there are several reasons behind it:

Bonus Abuse Prevention

Using multiple accounts to claim the welcome bonus more than once is strictly prohibited.

KYC Verification

Identity is verified using a national ID or passport — the system detects duplicate accounts linked to the same ID.

Consequences

If multiple accounts are detected, all accounts may be suspended and balances forfeited.

If you're having trouble with an existing account, please contact us directly at [email protected] instead of opening a new one.

Why Choose Bitjil

Why millions of Bangladeshi bettors trust us

Instant Deposits & Withdrawals

Deposit instantly via bKash or Nagad, and once you win, your funds are typically returned within 15 minutes — no long waits.

Generous Bonus Offers

From the Welcome Bonus to weekly reloads, referral rewards, and VIP perks — every deposit comes with benefits.

Maximum Security

Your account and funds are fully protected through 256-bit SSL encryption, two-factor authentication, and KYC verification.

Live Betting & Streaming

Bet at real-time odds while the match is in progress. Live scores and stats all on one page.

Smooth Mobile Experience

Full functionality whether you use the native app or your browser — biometric login gets you in within seconds.

24/7 Bangla Support

Get help in Bengali whenever you need it. Our live chat average response time is 3–5 minutes.

About the Bitjil FAQ

Thousands of new members join Bitjil every day — many of them placing their first online bet. It's only natural to have questions. This FAQ page is here so you can find answers without having to contact support for every small thing.

The most common question we receive is about bonuses — how to claim the welcome bonus and when it can be withdrawn. The answer: deposit ৳300 or more for the first time after registering and a 100% bonus will be credited instantly. You can withdraw it once the specified wagering requirements have been met.

The second most common topic is the mobile app. Bitjil's Android APK must be downloaded directly from the site — it's not available on Google Play. iOS users can add the site to their home screen via Safari for an app-like experience.

Something many people don't realize — each person can only hold one Bitjil account. Having two accounts puts both at risk of being permanently closed. If you're having trouble with an existing account, contact support directly rather than opening a new one.

If you can't find the answer here, reach out via live chat or email us at [email protected]. We typically respond within 5 minutes.

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