Privacy & Data Protection

Bitjil Privacy Policy — How We Protect Your Information

Bitjil believes your personal data belongs to you. In this Privacy Policy, we explain honestly — what information we collect, why we collect it, where it goes, and what rights you have.

Last Updated: January 1, 2026 Applies to: All Bitjil users
SSL Encrypted Never Sold to Third Parties Your Rights Are Protected

Bitjil's Commitment to Data Protection

Get the key facts in plain language before the full policy

Top-grade encryption

All your data and transactions are secured with 256-bit SSL encryption — the same level of security used by banks.

Your Data Is Never Sold

Your personal data is never sold to third parties or shared with advertisers.

Your Control Over Your Data

You can request to view, correct, or delete your data at any time.

Scheduled Data Deletion

After account closure, all data will be deleted within the specified period, unless retention is required by law.

Minimal Data Collection

Bitjil only collects the information necessary to provide its services — nothing more.

You will be notified in advance of any changes

You will be notified by email at least 14 days before any significant changes to the Privacy Policy.

This Privacy Policy applies to the Bitjil website, mobile app, and all associated services. By using Bitjil's services, you are deemed to have accepted the terms of this policy.

1. Introduction

Bitjil places the highest importance on the privacy of its users. We understand how critical data protection is in the digital age. This Privacy Policy has been created so you can clearly understand what information we hold about you, how it is used, and what rights you have.

As a licensed online gaming and betting platform, Bitjil complies with international data protection regulations. Our data processing activities are regularly audited and security measures are kept up to date.

This policy is written in Bengali for the convenience of users in Bangladesh. An English version is also available; in the event of any conflict, the English version shall prevail.

2. What Information We Collect

Bitjil collects various types of information from different sources. Full details are provided below:

Information You Provide Directly

Data TypeWhen Data Is CollectedMandatory
Full NameAt RegistrationYes
Email AddressAt RegistrationYes
Phone NumberAt RegistrationYes
Date of BirthAt RegistrationYes
Current AddressFor KYC VerificationOptional
Identity InformationFor KYC VerificationYes on Withdrawal
Payment Details (Partial Number)Transaction TimeYes

Automatically Collected Information

  • IP address and geographic location (down to city level).
  • Browser type, version, and operating system.
  • Device type (mobile/tablet/desktop).
  • Time spent on the platform and pages visited.
  • The site or ad that referred you (referrer).
  • Session ID and cookie data.

Gaming & Betting Activity Data

  • Betting history — amounts, outcomes, and dates.
  • Gaming activity — which games you play, how long, and how frequently.
  • Win and loss records.
  • Bonus usage history.

3. Purpose of Data Collection

All data collected by Bitjil is used solely for specific and legitimate purposes. Nothing is stored without a clear reason.

Primary Use

  • Service Delivery: Account management, betting services, and payment processing.
  • Identity Verification: Completing the KYC process and verifying your age.
  • Security: Preventing fraud, money laundering, and unauthorized access.
  • Customer Support: Resolving your issues and handling complaints.
  • Personalized Experience: Showing bonuses and promotions tailored to your preferences.
  • Responsible Gaming: Unusual gaming patterns are detected and assistance is provided accordingly.
  • Legal Obligation: Meeting regulatory requirements.
Good to Know: Bitjil may use your information to send marketing emails — however, you can withdraw that consent at any time.

4. Where Your Data Goes

Bitjil never sells your data to third parties. However, information may be shared with trusted partners in certain specific circumstances:

Data Sharing Scenarios

With WhomWhat DataWhy
Payment Processors (bKash/Nagad)Transaction InformationTo Process Payments
KYC Verification ServicesIdentity InformationTo verify your identity
Game Providers (Pragmatic, etc.)Gaming DataFor Game Operations
Cybersecurity ServicesIP Address, Session DataTo Prevent Fraud
Regulatory AuthorityLegally Requested InformationLegal Obligation
Important: For any reason not listed above, Bitjil will ask for your permission before sharing your data — unless required to do so by law.

5. Data Protection Practices

Bitjil ensures data protection to the highest industry standards. Our security layers include:

Transmission Security

All data transmitted between your browser or app and our servers is secured with TLS 1.3 / SSL 256-bit encryption.

Server Security

Data remains encrypted at rest on our servers and is only accessible to authorized personnel for specific purposes.

Real-Time Monitoring

AI-powered systems operate around the clock to detect suspicious activity.

Regular Audits

Independent security experts conduct regular audits of our systems.

Keep in mind, though, that no one can guarantee 100% security on the internet. Make sure your password is strong and never share it with anyone.

6. Cookie Policy

Bitjil uses cookies to keep its services running smoothly. Cookies are small text files stored in your browser.

Types of Cookies

TypePurposeCan it be cancelled?
EssentialMaintaining Login Sessions, SecurityNo
FunctionalLanguage preferences, layout settingsYes
AnalyticsTracking which pages are used mostYes
MarketingShowing relevant advertisementsYes

You can manage your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect how the service functions.

7. Your Rights

Bitjil believes you have strong rights over your data. Your rights are detailed below:

👁️
Right to Access

You can request to view any information we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You can request deletion of your data unless we are required to retain it by law.

📤
Portability

You can receive your data in a readable, portable format.

⛔
Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

❌
Right to Object

You may object to your data being used for marketing or any specific purpose.

To exercise any of these rights, email us at [email protected]. Requests are typically responded to within 30 days.

8. Children's Privacy

Bitjil strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.

9. Data Retention Period

Bitjil does not retain data beyond the period it is needed. General guidelines:

  • Account Information: For the duration of your active account and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years after the last transaction (in accordance with financial regulations).
  • Communication Records: 3 years after your last interaction.
  • Cookies & Log Files: Up to 13 months.
  • Marketing Preferences: Until consent is withdrawn.

10. International Data Transfers

Bitjil's servers may be located in various countries. If your data needs to be processed outside of Bangladesh, we ensure that appropriate data protection measures are in place in those countries or organizations. Contractual safeguards apply to all international transfers.

11. Policy Updates

Bitjil may update this Privacy Policy as needed. For major changes:

  • You will be notified by email at least 14 days before any changes take effect.
  • The "Last Updated" date on this page will reflect any changes.
  • A notice will be shown at login for any significant changes.

Continued use of the service after any changes will be considered acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

  • Email: [email protected]
  • Live Chat: Available on the Platform 24/7
  • Response Time: Within 30 Days (72 Hours for Urgent Cases)

If your issue remains unresolved, you also have the right to file a complaint with the relevant data protection authority in your country.

Frequently Asked Questions

Common questions about privacy and Bitjil

Bitjil's VIP program has five tiers, with benefits increasing as you advance through each level:

TierPoints RequiredKey Benefits
Bronze1,000+5% Cashback, Fast Withdrawal
Silver5,000+10% Cashback, Monthly Bonus
Gold20,000+15% cashback, dedicated manager
Platinum50,000+20% cashback, higher withdrawal limits, exclusive events
DiamondReferralMaximum benefits, personal VIP host, exclusive tournaments

Points are earned on every bet placed. See the Progressive Rewards section for full details.

That's a fair concern — there are plenty of dishonest sites online. Here's the straightforward evidence of why Bitjil can be trusted:

  • International License: Bitjil is licensed under a recognized gaming authority, which means regular audits and reporting are mandatory.
  • Third-Party Audits: Game outcomes and RTP are regularly verified by independent organizations.
  • Proven Payment Track Record: Thousands of Bangladeshi members successfully make withdrawals every day.
  • Bangladesh-Friendly Payments: Support for local methods like bKash and Nagad — a strong sign of trustworthiness.
  • Transparent Policies: Terms & Conditions and Privacy Policy are all publicly available.

Still, it's wise to stay cautious — start with a small amount, complete a successful withdrawal, then build trust from there.

🔒

Join Bitjil — Safe, Transparent, and Trusted

Your data is protected, your rights are guaranteed. Play with confidence at Bitjil.

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